Securing the best broadband deal is something everyone wants to do, from homeowners to business owners. We're here to help you look for top deals available at any time by offering an easy way to compare what's on offer. Whether you need a fibre optic connection for streaming Netflix, super stable broadband to keep your business connected or a bundle that provides all the entertainment you need, our comparison site will help you out. You can find the cheapest deal available, look for the best benefits and fun extras, and satisfy your need for speed.
You might think that which broadband deal is the best is an objective fact. But we can't offer you up just one deal that will work for everyone. If we could, this site would just be a single page telling everyone to buy the same thing. The truth is that, like naming your child, selecting the best broadband deal for you is a highly personal thing. Only you know what you're looking for and what matters to you most. Some people want speed, some want the cheapest price, and some want to get a free TV with their package. However, not everyone does know what they're looking for. If you don't know where to start with choosing a new broadband package, we can tell you what you need to think about.
When broadband has got you all bamboozled, this is what you need to understand before selecting a deal.
When you're choosing a new broadband package, you have two choices when it comes to how much you can use it. Your broadband can have unlimited use, or it can have a limit set on it. If it's unlimited, it might also have a "fair usage" policy, which can mean that you're asked not to use it for heavy activities, like downloading or uploading huge amounts of data. You might wonder why you would want anything other than an unlimited deal. But you could save money if you choose a connection with limited use. If you do select one of these, don't worry about your internet switching off when you reach your maximum bandwidth. What will happen is that your connection could slow down significantly.
So what requires unlimited use? If you regularly play video games, use music or video streaming sites like Netflix or Spotify or download large files, you're going to need an unlimited connection. But if you only browse the web, maybe using email and some social media, selecting a broadband connection with a monthly usage limit could save you some cash.
Another vital thing you need to take into account is how fast you need your internet connection to be. When you're thinking about this, it's important to understand what's available in your area. Broadband companies are often able to deliver faster speeds to certain regions. Remember that the promise of speed is only an "up to" amount, so it's a good idea to check how good the service in your area is before you select a broadband deal. Fibre optic is one option that's affected by region. It's not available everywhere but, if you can get it where you live, it's a faster option that could benefit you. You might want to go for a faster connection if you regularly download large files, like video games or movies.
You should think about how many people are in your house when you compare broadband deals in the UK. How many of the people who live with you are likely to be using the internet at the same time, and on how many different devices? For example, a student house might have five people doing their uni work, listening to music and streaming a movie at the same time. A family home could have Dad streaming music from his Sonos system, Mum on her tablet watching TV, and the kids playing an online game on the computer. Lots of activity at the same time will slow down your connection so you might want to consider going for fibre optic broadband.
Broadband packages aren't just about the internet anymore. Many of them come bundled with television packages so that you can save money on both. If you want to take care of your broadband and TV selections at the same time, you need to look at BT, Virgin Media, Sky or TalkTalk. All of these providers offer broadband and television deals so you can kill two birds with one stone (or a nicer metaphor). You'll get one bill for two services, which makes another thing easier to deal with. It's ideal to take care of both at once if you've got a smart TV that you're going to connect to the internet.
If you're below a certain age, you might not remember the last time you used a landline phone. However, most broadband deals come with phone lines too, and it's worth considering whether you're going to use yours. Using your landline to make calls can save you some money if you select the right package. Just like on your mobile, you can get inclusive calls with your landline. You can choose anytime calls or evening and weekend calls if you just use your home phone when you're not out and about. You can also choose not to have any calls included if you're not planning to use your landline much at all. If you're also looking for a better deal on your mobile, you can bundle up your broadband, TV, and mobile into one package to save money.
Still confused? Have a look at some of these frequently asked questions to help you puzzle out what you're looking for and nail down the best deal for you.
When you move into a new home, you need to choose a broadband provider to set up your connection. But if you want to change your existing provider, you might think it's a bit more complicated. Fortunately, it's not complicated at all. In fact, you follow the same steps as setting up a connection in a new house. Use our comparison tool to look for the best broadband deals using your postcode. Choose the ideal package for you, then sign up with the provider. They'll deal with telling your existing provider that you don't want to continue receiving your broadband from them. It's like getting your new partner to break up with your old one for you. However, if you're currently with Virgin Media or switching to them, you need to do this yourself. Once you've signed up, your new provider will help you get set up. They'll send you what you need, including a router, and arrange a time to send out an engineer if they need to.
There's no set time it takes for your broadband to be switched from your old provider to your new one. However, everything should be done in around 10 working days, which could be up to two weeks in total. If there isn't currently a working phone line, an engineer will need to come out and install one. This can delay things a little as you'll need to be home and arrange a suitable time for them to come. Remember that if you're cancelling a Virgin Media package, you need to call them.
You might have an email address that is connected to your current broadband package. When you make the switch, you might be worried that you'll have to give up that address. In some cases, you'll be able to keep it, but some providers won't allow that. You can still access your email if you use BT, Sky, TalkTalk, Plusnet or Virgin, although it might only be temporary. Before you switch your broadband provider, you should consider a new email address and change any accounts connected to your old one.
The broadband provider with the best deals depends entirely on your outlook. It depends on what matters to you when you choose a provider. You need to think about how much you're willing to spend, how fast you need your connection to be, and where you live. Our tool to compare broadband deals begins with inputting your postcode. That's because it's the first stage of finding out what options are available for you. Some regions have more options or just different options. In some areas, you can get fibre broadband, while in others it hasn't yet been made available. You will be able to get TV and broadband bundles in some places but not in others.
When you compare broadband providers, weigh your budget against the benefits you receive from different packages. You don't always need to choose the most expensive option to get what you need.
You might know that fibre optic broadband is "superfast", but perhaps you want to know more about it. Fibre optic broadband is a newer form of broadband that provides a faster service than standard ADSL broadband. Unlike standard broadband, fibre optic doesn't use your existing phone line. It uses a brand new line that's dedicated to providing better connectivity. It's better able to deal with the modern demands that a lot of homes and businesses have. Because it's a newer service, it isn't available all over the UK. You can use our comparison tool to find out if it's available for your postcode.
When you search for broadband deals using your postcode, you might find that you can't see any options for fibre optic broadband. The reason for this is that fibre optic is a relatively new technology and service. Broadband providers are still in the process of rolling it out across the UK, so it might not have reached your region just yet. The majority of the country has access to this fast service, but there is still a portion waiting to receive it. The rollout is sponsored by the government, and it's happening quickly, so fibre optic broadband should soon reach your area. You could choose to wait for it to become available or you can look for the next best deal now and switch your package or provider when fibre optic comes along. Occasionally, fibre optic might be available in your region but it's not available for your property due to your location or the positioning of your home.
You might also be hoping to see deals from Virgin Media when you compare broadband packages. However, like fibre optic, Virgin Media is not available across the whole of the UK. The provider uses its own cable network, which covers about 50% of the UK. You're more likely to have access to it if you live in a town or city than if you live somewhere more rural. Virgin Media is expanding their network, so if you can't get it now, you might be able to in the future.
Can't remember the last time you used your home phone? Have no idea what your landline phone number is? You're not alone. Many people now use their mobile phones to make phone calls, whether they're out and about or at home. It's convenient because you get minutes included with your phone package and you're not tied down to one place. So you might be wondering if you can get broadband without a phone line. Unfortunately, most broadband uses phone lines to work. There are a couple of exceptions. There's Virgin Media, which uses separate cables, as well as a smaller network called Hyperoptic. You can also use mobile broadband, which works like the internet on your mobile phone.